Temu is not accredited by the Better Business Bureau (BBB) and has an average rating of two-and-a-half out of five stars. Many recent complaints about Temu on the BBB website say that items never arrived or took weeks or even months to arrive.
Temu’s lack of transparency is a big red flag. Information on the brand’s practices is nowhere to be found. Temu is also responsible for promoting overconsumption and overproduction, a threat to sustainability and the climate crisis.
Temu has also been criticized for its constant discounting, promotional offers, referral schemes, and gamification of the shopping experience through its app, which all encourage users to keep purchasing and have been likened to online gambling.
The company’s business model allows it to avoid complying with US regulations blocking imports from China’s Xinjiang region, where there is a significant risk of human rights abuses. And, Temu doesn’t have any audit processes in place to assess that risk.
More on Temu https://time.com/6243738/temu-app-complaints/
https://www.washingtonexaminer.com/opinion/2854161/temu-dark-side-discount-shopping/
